We aim to dispatch all orders (except the customized bags) within 48 hours, but during exceptionally busy periods (eg. Christmas) there may be a slight delay. If you are ordering for international delivery we can’t be responsible for delays caused by couriers.
For the order of customized bag, we shall aim to deliver the bag within 2-3 weeks upon the acceptance of order from the date your payment is received. However, the delivery of an order is subject to the availability of materials and we reserve the right to amend the delivery time if necessary.